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Privacy Policy

Last updated: October 31, 2025

1. Introduction

Prylo Automation Inc. ("Prylo", "we", "our", or "us") is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, and disclose information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy laws in Canada.

2. Information We Collect

We collect personal information that you voluntarily provide to us, including:

  • Full name
  • Email address
  • Phone number (optional)
  • Business name or website (if submitted)
  • Message or inquiry details

We may also collect limited technical information automatically through cookies or analytics tools (e.g., IP address, device type, and browser data) to help us improve website performance and user experience.

3. How We Use Your Information

Your information is used solely for business communication and service delivery, including:

  • Responding to your inquiries and requests
  • Providing automation, CRM, and AI implementation services
  • Managing appointments, consultations, and client onboarding
  • Improving our website, workflows, and customer experience
  • Complying with applicable legal obligations

4. Consent

By submitting a form, subscribing, or otherwise interacting with our website, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy. You may withdraw your consent at any time by contacting us using the details below.

5. Data Storage and Security

All collected data is securely stored and processed through encrypted services hosted in North America, including: GoHighLevel (CRM) for contact forms, Render and n8n for automation workflows, and Google Cloud for file storage. We implement technical and organizational measures to prevent unauthorized access, disclosure, or loss of information.

6. Sharing Information

Prylo does not sell or rent your information. We may share limited data with trusted service providers strictly for operational purposes, such as:

  • CRM and automation services (GoHighLevel, Render, n8n)
  • Email and communication tools (Google Workspace, Smartlead)
  • Analytics and website performance tracking (Google Analytics)

All third-party providers are bound by confidentiality and data protection agreements.

7. Cookies and Analytics

Our website may use cookies to analyze site usage, improve navigation, and personalize your experience. You can disable cookies through your browser settings at any time. We may also use anonymized analytics data to optimize user experience and campaign performance.

8. Email Communications (CASL Compliance)

Prylo complies with Canada’s Anti-Spam Legislation (CASL). You will only receive marketing or follow-up communications if you have provided express or implied consent. Every marketing email includes a clear unsubscribe link, and all unsubscribe requests are processed promptly.

9. Access and Control of Your Information

You have the right to request access to the personal information we hold about you, request corrections, or withdraw consent. Please contact us at the email below for any privacy-related inquiries.

10. Retention

We retain your information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

11. Contact Us

For questions about this Privacy Policy or how your information is handled, please contact:

Prylo Automation Inc.
Kelowna, British Columbia, Canada
Email: [email protected]
Website: https://prylo.io